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The easiest and most secure way to do your bookings is online. Remember that when booking online you will automatically be given availability and the best rate possible. Confirmations are sent immediately upon making a booking, and all credit card information is encrypted to ensure it remains confidential.

However, at times it will be necessary for you to be able to contact us directly. Please take a minute to read the following information so that we can serve you most effectively:

For our general FAQ, click here

* To modify a reservation, you have two options:
If you would like to extend your stay, simply make a second reservation for the extra night(s) required.
If you would like to shorten your stay or cancel, please click here to modify your existing booking.

* If you would like extra information about the properties, or are enquiring about parking facilities, breakfast, or transportation, unfortunately we will not be able to help. We handle hotel reservations for thousands of hotels worldwide and all the information that we have at our disposal is displayed on our website. We will not be able to provide you with any extra information.

If you would like to know the availability and price of a property, please do this online. You will get the most up-to-date availability and prices.

If you are having difficulty booking online, please email us at info@hotelbrowser.biz with the exact error that you are experiencing and any error messages that are displayed. Please note that for your security we cannot process hotel bookings by email. Please do not email us asking for availability or pricing, as all of this information is available online.

If you need to cancel or modify a reservation, request a refund, or need re-accommodating or wish to log a complaint, please email customerservice@wctcsr.com